So, yesterday I called one of our suppliers about their new invoices and how much they suck. I left the woman (Laurie) in billing a voicemail about how it was taking me an hour to do their invoices when it used to take me about ten minutes. Eric, one of the managers over there, called me back, and this was how the conversation went:
Me: Hi, Eric!
Eric: Hi, so I listened to your message. Actually, everyone listed to your message. And Laurie and I want to come to talk you.
Me: Okay.
Eric: Will you be in the office today?
Me: Yeah, I'll be out for lunch between twelve and one, but I'll be here before and after.
Eric: Well, actually, we'd like to bring you and the office lunch. Is that okay?
Me: Uh, sure.
Eric: What would you like for lunch?
Me: Doesn't matter.
Eric: How about Dions? (Dions is a pizza place.)
Me: Sounds good.
Eric: And something to drink? What does everyone drink?
Me: Coke, Pepsi, whatever.
Eric: And what do you drink?
Me: Oh, whatever. Coke is fine.
Eric: Are you sure? Because I want to bring you what you want to drink. If I need to pick up a twelve pack of beer for you, then you let me know.
Me: No, no, Coke is fine.
Eric: Okay, I'll order it now, and we'll be over there at eleven-thirty.
They showed up with thre huge pizzas, a salad, a case of Coke, and an apology on their lips. We sat in the kitchen and talked about how sorry they are. Apparently, their corporate office forced them into using a new billing system that wasn't quite ready to go live just yet. Now, everything is really messed up, and they are scrambling to fix it. We're one of their biggest customers in the city, so they were falling over themselves to make me happy, which is funny because I don't even decide who we use as an asphalt supplier. Thankfully, Laurie is one of the most awesome people ever, and she and I were able to work out a way to fix the billing problem within a couple months time. We just need to enact a new way of doing things between our two companies so I don't spend hours each day picking through delivery tickets.
I got free pizza out of the ordeal, though. So that's good.
And, the boss is out this afternoon, so I hopped over to the salon to get my hair cut this afternoon around three o'clock.
Me: Hi, Eric!
Eric: Hi, so I listened to your message. Actually, everyone listed to your message. And Laurie and I want to come to talk you.
Me: Okay.
Eric: Will you be in the office today?
Me: Yeah, I'll be out for lunch between twelve and one, but I'll be here before and after.
Eric: Well, actually, we'd like to bring you and the office lunch. Is that okay?
Me: Uh, sure.
Eric: What would you like for lunch?
Me: Doesn't matter.
Eric: How about Dions? (Dions is a pizza place.)
Me: Sounds good.
Eric: And something to drink? What does everyone drink?
Me: Coke, Pepsi, whatever.
Eric: And what do you drink?
Me: Oh, whatever. Coke is fine.
Eric: Are you sure? Because I want to bring you what you want to drink. If I need to pick up a twelve pack of beer for you, then you let me know.
Me: No, no, Coke is fine.
Eric: Okay, I'll order it now, and we'll be over there at eleven-thirty.
They showed up with thre huge pizzas, a salad, a case of Coke, and an apology on their lips. We sat in the kitchen and talked about how sorry they are. Apparently, their corporate office forced them into using a new billing system that wasn't quite ready to go live just yet. Now, everything is really messed up, and they are scrambling to fix it. We're one of their biggest customers in the city, so they were falling over themselves to make me happy, which is funny because I don't even decide who we use as an asphalt supplier. Thankfully, Laurie is one of the most awesome people ever, and she and I were able to work out a way to fix the billing problem within a couple months time. We just need to enact a new way of doing things between our two companies so I don't spend hours each day picking through delivery tickets.
I got free pizza out of the ordeal, though. So that's good.
And, the boss is out this afternoon, so I hopped over to the salon to get my hair cut this afternoon around three o'clock.
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When I went away for my Darcy weekend, people in the hotel we stayed at, in the restaurants we had been booked into and the grand houses we saw all knew that my friend is a journalist and that they were going to be featured in her magazine. Massive suckage up ensued and I actually thought it was great! We got a great room, our food brought to us fast.....I could get used to it!!!
Glad they brought you lunch. It's nice to be made to feel as though we really matter sometimes and I am sure you deserved it!
Hugs xxxx